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Last updated: [28 august 2023]

1. Return Period

We want you to be completely satisfied with your purchase from noddypanda.com. Our return period is 7 days from the date of delivery.

2. Returns for Damaged or Faulty Products

If you receive a product that is damaged or faulty, we will gladly accept returns and provide you with a full refund or a replacement product, as per your preference. You will not be charged for the return shipping in this case.

3. Returns for Personal Reasons

If you wish to return a product for reasons other than damage or fault, such as a change of mind or if you ordered the wrong size, you may do so within the 7-day return period. However, in such cases, you will be responsible for the cost of return shipping from your location to ours.

4. Return Process

To initiate a return, please follow these steps:

  1. Contact our customer support team at [email protected] to request a return authorization.
  2. Carefully package the product(s) you wish to return, including all original packaging and any accessories that came with it.
  3. Ship the product(s) to the address provided by our customer support team.
  4. Once we receive and inspect the returned product(s), we will process your refund or send out a replacement, depending on your preference and the condition of the returned item(s).

5. Refund Process

Refunds will be issued to the original payment method used for the purchase. Please allow from 3 days to one week for the refund to be processed and reflected in your account.

6. Exclusions

Please note that this policy does not cover the following:

7. Contact Us

If you have any questions or need further assistance regarding our Refund and Return Policy, please contact our customer support team at [email protected].

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